State Farm® Insurance Agent Lank Johnson

"James is AWESOME!! got my coverage transferred & taken care up during my move. Even added a term life policy, which took no time at all. He listened to all of my concerns and guided me through, which helped me decide which policy is better for my family, based on what I want to accomplish. James answered my questions without a "hold on let me find out." It was great not placed on hold to find an answer. James even got me an EXCELLENT rate. Thank you James! Talk to you soon to add a homeowners policy next."

"Jake Humbel provided stellar customer service, getting me the home insurance policy we needed for our new home (at a rate far below any competitors), as well as an auto policy to bundle. He was courteous, diligent, and attentive to detail, and he handled everything smoothly."

"Jake really helped me out with all the questions that I had and he was a really great guy to work with. 10/10 recommend going to Jake!!"

"Huge shoutout to my guy Jake from State Farm! Not only did he hook me up with renters insurance that actually makes sense, but he made the whole process quick, easy, and even kind of enjoyable (never thought I’d say that about insurance). Super knowledgeable, down-to-earth, and had answers for everything I threw at him. If you need coverage and want someone who’s got your back, Jake’s your guy. 10/10 recommend!"

"I can’t say enough good things about Jake from State Farm! From the very first conversation, he was professional, friendly, and genuinely helpful. He took the time to explain my policy options in a way that actually made sense, and he made sure I got coverage that fits my needs and my budget. What really stood out was his patience and willingness to answer all my questions without ever making me feel rushed. You can tell he truly cares about helping people, not just selling a policy. It’s rare to find someone that dependable and easy to work with. If you’re looking for someone who treats you like more than just a customer, Jake from State Farm is your guy. Highly recommend!"

"I recently got 2 new vehicle policies through an agent named Jake. He was easy to work with, knowledgeable, responsive, and quick! Made it easy to get this set up. I recommend the Lank Johnson team!"

"I can't say enough good things about Jake from State Farm. From the moment I reached out, he was professional, knowledgeable, and genuinely cared about helping me find the best insurance options for my needs. He walked me through every detail with patience and clarity, making sure I understood my coverage and felt confident in my choices. What really stood out was how approachable and friendly he was—no pressure, no upselling, just honest advice and great customer service. It’s rare to find someone who combines expertise with such a personal touch. Thanks to Jake, I’m saving money and feel totally at ease knowing I’m well covered. If you’re looking for someone who treats you like more than just a policy number, Jake from State Farm is your guy!"

"Was not too familiar with insurance but when I called, Jake answered the phone and was very knowledgeable about everything and made everything so easy to understand. I highly recommend this office and speaking with Jake"

"Jake did a great job with a residential policy we just purchased. This has been one of several policies we have purchased through him. Definitely recommend him to anyone looking to be insured!!!"

"Always thankful for Lank Johnson and his team!"

"I had such a great experience with Lank Johnson State Farm Insurance in West Virginia! From my very first call, I felt like more than just a customer—they really took the time to listen and make sure I understood everything. The whole team was super friendly and knowledgeable, and they explained my auto and life insurance options in a way that actually made sense. Lank and his team—especially James—made the whole process easy and stress-free. They answered all my questions quickly and genuinely cared about helping me get the coverage that fit our family. They went the extra mile. Great Service!!!!"

"Benton is so helpful, knowledgeable and patient. Such a great experience!"

"Fantastic agent and staff in this office. I had a great experience! They were attentive and detail-oriented! I highly recommend."

"The Lank Johnson Team is great! They provide excellent service and guidance to their policyholders. They are fully licensed and listen to our needs. Thank you Team Johnson!"

"I had a very disappointing experience with the newer agent Jake Humbel. Communication was poor, and it felt like my concerns were not taken seriously. The service was slow and unprofessional, leaving me frustrated and dissatisfied. I would not recommend working with this agent."

"Chase is awesome! He really knows how to help someone out and go out of his way to give the best experience! Totally recommend him!"

"Excellent attention, very friendly, I recommend to all people who need to insure their car, it is super fast and not to mention the costs, we love State Farm, especially thanks James"

"James is wonderful. He is always pleasant to work with and very efficient!"

"Whenever I have a problem State Farm agents Jake and Lank know how to solve it, they are kind and patient which matters to me. I always know I’ll get good service. Thank you very much."

"James helped me with a question I had about whole life insurance. Would recommend this office to anyone who is looking for a new insurance."

"Very good customer service. James has been a great contact. Thanks!"

"Lank , just wanted to let you know that we are so graeatfull for Denise help ,she really helped us with getting the Ting set up.She definitely deserve 5 star."

"Lank Johnson was very helpful with some issues I was having!"

"Benton Ward was very experienced and knows his stuff! I am thrilled to return to State Farm for house and car insurance."

"I was having a bad day already dealing with the big box electronics store so then to get the bad news at State Farm is calling my license suspended because my CDL was not reinstated until 2022. Although my driver's license has been reinstated since 2020 and I've already finished State Farm customer in the past with a different office in West Virginia which is why I came back. But James got everything taken care of made sure my insurance was good from here forward and was more than helpful and went above and beyond in my opinion. If he's not a manager of that office he should be getting his own sometime soon"